Records requests are difficult for a number of reasons.
Records are kept in a multitude of locations depending on the service-members time in service, and branch of service. Further complicating the issue is the length of time it takes to receive records.
You may want to request the DD-214 first, then request any other records. Especially if you are trying to verify your service with a DD-214. This will allow the Veteran to enroll in a benefit, or file a claim, while other records take a considerable amount of time to retrieve.
Other records you may want to request are your Official Military Personnel File (OMPF) or Service Treatment Records (STR's).
The best way to request records is to work with an organization that has experience in handling these complex facilities. The VSO Office is your best option and would be happy to assist with any records request that you may have.
However, if you would like to request your own records please feel free to follow the links below for detailed instructions on how to order your, or your loved ones records.